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Supervision & Team LeadershipGood team leadership is defined by only a few techniques, you are about to find out about one of them. “Building a High Performing Team – Discover the techniques every team leader should know”
The first key elements of high performing teams is for the supervisor to be knowledgeable about their employees performance (and behavior).
A good place to startIf you want to build a high performance team, one of the first things that you will need to do is eliminate all undesirable conduct and poor performance. Identifying these undesirable behaviors and poor performance can be done easily in a brainstorming session either by yourself or with your peers/manager.
For example
Now, one of the most important qualities of a team leadership is fairness. To ensure that you are fair you can use the Performance Matrix identified below. This is used to categorize your people in to four groups based on both their performance and their behavior.
You then allocate each employee to a box in the matrix below, (the red arrows indicate the improvement required). One of the principle of good team leadership is respecting your employee privacy, so do not share this completed matrix with anyone other than your manager or Human Resource adviser.
Now for the fun part of team leadership ......... in your next team meeting you reward with a chocolate frog or similar everyone in the good behavior / good performance box and thank them for their performance or contribution. You also mention to everyone who did not get a reward that you will catch up with them in the next day or two to discuss how they can improve. In this discussion you sit down with each of your people and graphically show them which box they are in and explain why they are in that box ………. Then ask them to tell you what they can do to shift to the desirable box? See the example below, it is a very powerful visual aid to use in your one on one discussions. Note: You should always seek advise from your Human Resource Adviser before you commence any performance related discussions
Team Leadership TipWhen each of your people improve make sure you give them a chocolate frog or equivalent too! Keep rewarding good performance with compliments, certificates and praise – with an occasional low value gift. Note: You may find that you need to revisit the undesirable behaviors more than once with some people though most will simply fall into line. And ........ The employees who need to improve their productivity may require some additional coaching or training to get everyone up to the required standard. The next step is based on research that demonstrates that informal feedback has the largest impact on employee performance.
Now its time to assess your team leadershipThe next step is to find out how you can improve your team’s performance by improving your leadership …….. you can do this by completing a targeted brainstorming activity, asking your people the following questions
Then ….. listen to your team and action their suggestions.
(Some people want to have a few months to make sure they are doing the things on the check list. Don't over think this activity, just ask your people and then adopt the changes they want the most)
The next team leadership challenge .... identifying your teams morale
Team MoraleNo need for expensive surveys all you will need is a white board, some post it notes and about 40 minutes Draw a horizontal line across the white board, at one end write high morale and at the other write low morale. Give each of your people a post it note and ask them to place their note on the board where they think their morale currently is. (no names on the notes). Leave the room for 5 minutes and then return. When you return thank your people for the feedback. Example of the spread of notes
Take a look at the pattern of post it notes and ask your people, what do we need to do to improve our morale? And take notes – do not comment ….. and at the end ask them to prioritize the issues. Ask them to be reasonable …. Some things cannot be fixed quickly such as your mainframe computer systems. Then after the meeting type up the collated feedback and pass a copy back to your people, then work with your people to implement some of the changes, where possible involve your people along the way as much as possible.
Team Leadership for High Performing Teams
Then …….. Do it all again (Start at step one only this time identify all of the desirable behaviors and high performance and give token gifts, certificates and public praise.
Other pages that will help you to build a High Performing Team
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