Performance Appraisal Tips & Techniques

Discovering performance appraisal tips that work

 

Introduction

Discover over 45 of the most important performance appraisal tips and techniques that will ensure you get the most out of your appraisal process …… and at the bottom of this page are four leadership tips for leaders who really value their people.

The way that you approach your employee performance appraisals is symbolic of your commitment to your people, you will find that a leader with a high people value will find time to complete their employee appraisals as soon as they fall due and will approach the appraisal process as one important piece of the overall performance management process.

Whilst academics debate the value of the performance appraisal process, you will find that it does provide a symbolic close to the year that was and can become a symbolic opening to the year ahead.

 

 

How to find what you are looking for

To make it easy for you to find the information that will help you the most, this performance appraisal tips and techniques page is structured around the 7 stages of the appraisal process.

Why not spend 5 minutes browsing the whole page

Use the links below to navigate to the performance appraisal tips section that interests you the most. You will find that each section includes suggested further reading.

 

Now, let’s discover performance appraisal tips and techniques that will ensure your effectiveness as a leader

 

 

Tips for Rating Methods

  • The best rating method is also the most time consuming and expensive to develop. Selecting the right rating method for you and your business will involve a trade off decision between the time you have available to develop your appraisal program and the outcomes that you are looking for

  • Learn about the five most common rating methods before you select the one that suites your needs
  • Be clear on the reasons why you are completing a performance appraisal, is it linked to pay/bonus or to provide employees with developmental feedback?
  • Don’t stick to one rating method, where necessary use a combination of rating methods in your appraisal process

 

To learn all about the five most common rating methods and find out the strengths and weaknesses of each method, click here.

 

 

Tips for Establishing Performance Standards

  • When setting performance standards you need to find the right balance
    • Don’t set too much of a stretch, if your people do not believe that they will meet the target they will not be motivated by the target

    • Don’t be too soft, no one is motivated by soft targets
  • It can be beneficial to set a performance standard and then a stretch target, the stretch can be negotiated one on one with your staff or can be consistent for all employees.

    Use a line like “The minimum expectation is 30 widgets per hour, how far above the minimum would you like your performance to be?”
  • Be willing to change the performance standards when they prove to be too much of a stretch or too soft
  • Agree up front with your people that the performance standards will be reviewed quarterly
  • If there is a link between pay and the performance standards your people are more likely to want to negotiate for soft targets
  • If there is no direct correlation between pay and performance it is likely that your people will be more willing to set a stretch target
  • Where possible avoid using the word target for your performance standards, instead use the word minimum i.e. instead of “the target is 15 widgets per hour” use “the minimum is 15 widgets per hour”  (also can use “minimum expectation”)
  • Always lean towards setting tangible performance standards
  • If you need to have an intangible standard, you will need to provide monthly feedback on employee performance against the intangible standard, this feedback will need to include a meaningful 2 way dialogue
  • Performance standards need to be about the individual not a team, it is ok to have team targets, however individual performance must be rated on the individuals contribution to the team
  • A good way to check your performance standards for reasonableness is to compare the current team average with your performance standard and make a judgment on how reasonable the current average is
    • If there is a lot of variation between your top few and your bottom few performers then you should consider setting a performance standard above the current team average. (A lot of variation implies opportunity for improvement)

      Consider calculating a new average by assuming everyone currently below average improved to the average and calculate the new average, make this new figure the performance standard.
    • If there is not a lot of variation, then you can set the performance standard at the current team average. You can always review it in 3 month time.

To find out more about setting performance standards, click here

 

 

Tips for Measuring Results

  • You need to have a reliable source of data for your tangible measures. If there is any doubt about the accuracy of your data your employees will not accept the result

  • The measurement needs to clearly identify the individuals performance
  • You need to provide your employees with the data frequently, so that they can correct their performance in time to achieve their target rating
  • Measuring intangible goals is best done throughout the year in your employee’s one on ones and summarized in your annual performance interview
  • Be consistent with your ratings. Make sure all people at the same level of performance get the same rating. It can be helpful to sort employees into groups of equal performance before completing your rating

To learn more about measuring results and rating performance, click here

 

 

Tips for Rating Errors

Leaders understand their natural biases and put in place mechanisms to ensure these biases don’t impact their performance ratings.

  • You need to be aware of the common rating errors that may impact how you rate your people
  • Spend time reflecting on all aspects of your employee’s performance, rather than making quick decisions
  • Where possible, discuss your rating with someone in human resources or your with your manager for reasonableness

To find out more about our natural biases and how you can be aware of them, click here

In addition to reading this performance appraisal tips and techniques page, consider downloading our sample free templates

 


Tips for Preparing for your Appraisal Interview

  • Send out invitations to your staff 2 full weeks in advance, with clarity of what the meeting is for and what is expected from your employees before and during the performance interview

  • Send out invitations to all of your staff at the same time, if you spread sending your invitations out, let your staff know that you are spreading out your invitations, and when they should expect to receive their invitation
  • Complete your performance appraisals as soon as they fall due, delays tell your people that you do not consider their appraisal to be important, which to them means you don’t value them
  • Review the feedback that you have provided during the year, you need to ensure your employees performance rating is consistent with the feedback that you have provided during the year
  • Familiarize yourself with your employees results and the drivers of those results
  • Make sure you book the meeting room that you intend to use

Getting your performance appraisal interview right has never been easier, click here to find out how

Performance Appraisal Tips, getting advice: For employee’s who are under performance management you should discuss the situation with your Human resource adviser before your appraisal interview. Instead of completing an appraisal you may just continue the performance discussion.

 

Scroll down for the final 21 performance appraisal tips and techniques, including the 4 that will really showcase your leadership capabilities

 

Performance Appraisal Tips for The Appraisal Interview

  • Your three approach options
    • Tell the employee your rating and sell your reasons to them
    • Tell the employee your rating and discuss the ratings
    • Discuss each rating collaboratively and agreeing on final rating
  • Be prepared to listen to reason from your employees and change a rating if they provide new information of merit, though be firm and don’t accept excuses that are within the employees control
  • Never make an excuse for your employee’s performance or try to justify their under performance
  • Have your discussions in a quite place where you are not going to be interrupted
  • Turn off your mobile phone and ensure your employee does the same
  • Ensure no one can over hear your discussion
  • Start your discussion with “the content of this meeting is confidential, that is between you and I, there is an expectation that neither one of us discloses what goes on in this meeting to anyone” (NB: other than through the approved grievance processes)
  • Let your employee do 60% of the talking, you do 60% of the listening
  • Stay calm, do not raise your voice at your employees
  • Some employees will seek to distract the meeting by brining up old issues. Your role is to keep the meeting focused on your agenda, not theirs. Keep bringing the discussion back to the performance that you are discussing
  • Never use personal criticism
  • Stick to tangible facts

For your free appraisal interview how to guide, click here

 

 

Tips for After the Appraisal Interview

  • Give your employees a copy of their final performance appraisal
  • Ensure you follow up on all agreed actions. (Maybe transfer them to your one on one form for each employee and track them from there)
  • Complete an employee touch point within a couple of hours of completing your appraisal. This is especially important if the employee received negative feedback
  • Reflect on how well you handled the performance interview and if required seek coaching from your Human Resource adviser, there is always room to improve

To discover how to give credibility to your performance appraisal process, click here

 

 

Leadership Tips for your Performance Appraisal Process

These performance appraisal tips can be applied to any leadership task

  1. Discuss the appraisal process with your people in two consecutive team meetings before you send out your appraisal interview invitations
  1. Informally check that your people know what is expected from them, by asking them and make sure they feel prepared
  1. Outline your performance appraisal process and then ask your people if there is anything they would like to see done differently
  1. After you have completed your appraisals complete a post implementation review, to find out what you can do better next time

 

The last of our performance appraisal tips and techniques

Managing individual performance is simplified by having good processes in place. Your performance appraisal process will be simplified by completing regular meaningful one on one’s through out the year.

In these one on one’s you provide the employee with their current performance rating using the same criteria as you will use in their end of year review. Click here for diagram of this in action.

 

Now that you have read this list of performance appraisal tips and techniques, why not review our examples or download our free templates.

Return from performance appraisal tips and techniques to our Performance Appraisal home page

 

Appraisal Home Page | Process Map | Tips & Techniques | PowerPoint

Phase 1

Phase 2

Phase 3

Rating Methods

Establishing Performance standards

Measuring results

Rating Errors

Prepare for your appraisal interview

The performance interview

After the performance interview

 

Free Templates
Examples

Rating Scale

Essay Style

MBO

BARS

Download

Good Performer

Average Performer

Poor Performer

Intangible measure

 

 

 



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