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Scenario - John used his spare time well, of did he?

John the Manager of a customer service team finished a 3 hour meeting 1 hour early so he grabbed Mary for her One on One; Mary's One on One was originally scheduled for next week.

 

Good initiative John it shows your commitment to your people
Mary was thrilled because she normally gets nervous and this way she wont be nervous
John should not surprise a One on One change on a staff member

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