What does your language style, the way you phrase your response, to a less than ideal outcome say about your personal accountability?
There are people who are quick to mitigate responsibility,
In this example the speaker has taken no personal accountability for completing the task, they have demonstrated little effort towards achieving their goal and little effort to follow up. They are communicating “I did not try too hard to overcome barriers” and is not representing John in a good light.
Personal accountability requires you to phrase your response in terms of what you have done, rather than what you are waiting for.
In every situation you are empowered to make a choice, you choose between driving the outcome you desire and simply waiting for others to complete their piece.
People who drive for the outcome they desire, who put every effort into getting everything they need, will also accept accountability in their phrasing
This second example shows the speaker took responsibility for not finishing the project and showed collaboration with John.
When you find yourself in a less than ideal situation, ask yourself “Have I done everything I could have done to get the outcome I desired” …….
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