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When to swap from Manager to Leader

 

During Mary's second one on one John, her manager, asked Mary how she went with her development action to ask HR about organising the leadership training.

John was surprised that Mary had not completed the action, what should John do?

 

Good work, John for following up


Mary needs a performance discussion for not meeting commitments

John realised he should have followed Mary up a few days after the one on one to help Mary to get started on her action

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